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Client Privacy Policy

HR Connected Ltd
Effective date: 1 January 2026

Introduction

HR Connected Ltd ("we", "us", "our") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store and protect personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

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Who We Are

HR Connected Ltd is an HR consultancy providing coaching, training, and strategic and advisory support to businesses and individuals.

 

Contact details:

 

Email: wendy@hrconnected.co.uk
Registered address: 60 Grappenhall Road, Stockton Heath, Warrington, Cheshire, WA4 2AX

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What Personal Data We Collect

We may collect and process the following types of personal data:

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  • Client data, including name, job title, company details and contact information

  • Employee data provided by clients as part of consultancy services

  • Training and coaching data, including assessment responses, feedback and performance notes

  • Communication data, including emails, phone records and meeting notes
     

How We Collect Data

We collect data in the following ways:

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  • Directly from you, for example through enquiry forms, emails and contracts

  • From your employer, where services are delivered via organisations

  • Through our website

  • During coaching, training and consultancy engagements
     

How We Use Your Data

We use personal data to:

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  • Deliver HR consultancy, coaching and training services

  • Communicate with clients and delegates

  • Manage contracts and billing

  • Improve our services

  • Comply with legal and regulatory obligations
     

We may occasionally send clients relevant HR and employment law updates. You can opt out at any time.
 

Legal Basis for Processing

We process personal data under the following lawful bases:

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  • Contractual obligation, to deliver agreed services

  • Legitimate interests, to run and improve our business

  • Legal obligation, to comply with applicable laws

  • Consent, where required for certain assessments or marketing
     

Data Sharing

We may share personal data with:

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  • Clients, where relevant to service delivery

  • Professional advisers, such as accountants and legal advisers

  • IT and service providers, such as cloud storage and email systems
     

We do not sell personal data to third parties.
 

Data Retention

We retain personal data only for as long as necessary:

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  • Client records are typically retained for up to 6 years for legal and financial purposes

  • Coaching and training notes are retained only as long as needed for service delivery unless agreed otherwise
     

Data Security

We implement appropriate technical and organisational measures to protect personal data, including:

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  • Secure storage systems

  • Password protection and access controls

  • Confidential handling of HR and coaching information
     

Your Rights

Under UK GDPR, you have the right to:

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  • Access your personal data

  • Request correction of inaccurate data

  • Request erasure of your data

  • Restrict or object to processing

  • Data portability

  • Withdraw consent
     

To exercise your rights, contact us at: wendy@hrconnected.co.uk
 

Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website or upon request.
 

Complaints

If you have concerns about how we handle your data, please contact us directly. You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO).

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